Introduction
Saracens Solicitors (a trading style of Saracens Solicitors Ltd.) (the ‘Business’) understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website, (www.saracenssolicitors.co.uk) (‘Our Site’) and only collect and use your personal data as described in this Privacy Policy. Any personal data we collect will only be used as permitted by law.
Please read this Website Privacy Policy carefully and ensure that you understand it.
This Website Privacy Policy should be read in conjunction with the Website Terms and Conditions and Cookie Policy.
Information About Us
Our Data Protection Officer is Fraz Butt, who is responsible for this policy.
Saracens Solicitors Ltd. is a company registered in England and Wales under company number 06532280. Saracens Solicitors Ltd. is authorised and regulated by the Solicitors Regulation Authority (SRA No: 486657).
All personal information that we may use will be collected, processed, and held in accordance with the provisions of UK General Data Protection Regulation (UK GDPR), which sits alongside the Data Protection Act 2018 (DPA 2018), the Data (Use and Access) Act 2025 (DUAA) and the Privacy and Electronic Communications Regulations 2003.
If you have any questions about our Website Privacy Policy, you can email us at data@saracenssolicitors.co.uk.
What Does This Policy Cover?
This Website Privacy Policy applies only to your use of Our Site.
Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.
What Is Personal Data?
Personal data is defined by the UK General Data Protection Regulation (‘GDPR’) and the Data Protection Act 2018 (collectively, the Data Protection Legislation) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.
Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
What Are Your Rights?
Under the Data Protection Legislation, you have the following rights, which we will always work to uphold:
The right to be informed about our collection and use of your personal data. This Website Privacy Policy should tell you everything you need to know.
The right to access the personal data we hold about you.
The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete.
The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we
The right to restrict (i.e. prevent) the processing of your personal data.
The right to object to us using your personal data for a particular purpose or purposes.
The right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.
The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
Rights relating to automated decision-making and profiling. We do not use your personal data in this way.
For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Section 17 (‘Contacting Us’).
It is important that your personal data is kept accurate and up to date. If any of the personal data we hold about you changes, please keep us informed for as long as we have that data.
Further information about your rights can also be obtained from the Information Commissioner’s Office.
If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (please see section 15 (‘Data Protection Complaints Procedure’)). We would welcome the opportunity to resolve your concerns ourselves, however, so please contact us first, using the details in Section 17 (‘Contacting Us’).
Our Retention of Your Data
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
We may collect, use, store and transfer different kinds of personal data about you, which is collected via our website. We have grouped that personal data together as follows:
Identity Data includes first name, maiden name, last name, marital status, title, date of birth and gender in accordance with the information submitted by you using the Contact/Enquiry Form.
Contact Data includes address, email address and telephone number(s).
Technical Data includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Usage Data includes information about how you use our website and services.
Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.
We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data, which will be used in accordance with this Website Privacy Policy.
We do not collect any Special Categories of Personal Data about you via our website (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data), nor do we collect any information about criminal convictions and offences.
7. Our Retention of Your Data
We use different methods to collect data from and about you via our website, including through:
Direct interactions. You may give us your Identity and Contact by filling in our Contact/Enquiry Form. This includes personal data you provide when you:
apply for our services
give us feedback or contact us
Automated technologies or interactions. As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies. Please see our Cookie Policy for further details.
Third parties or publicly available sources. We will receive personal data about you from various third parties and public sources, as set out below:
Technical Data from the following:-
(i) analytics providers such as Google based outside the UK;
(ii) search information providers based inside or outside the UK.
Contact Data from providers of technical services.
Subject to the following, our website does not collect any personal data from you. We do not place cookies on your computer or device, nor do we use any other means of data collection. There are Third Parties that place ‘Third Party cookies’ on your device and you can find more information on this by clicking on our Cookie Policy.
The Firm’s website will collect certain information when you visit it, such as:
IP addresses
Device IDs and browser configurations
Unique visitor tracking IDs (such as Google’s _ga or tracking cookie IDs like APISID).
If you send a Contact/Enquiry Form to us, we collect your name, your email address, telephone number, and any other information which you choose to give to us. For the purposes of the Data Protection Legislation, We are the ‘data controller’ responsible for such personal data.
The lawful basis under the Data Protection Legislation that allows us to use such information is Article 6(1)(f) of the GDPR, which allows us to process personal data when it is necessary for the purposes of our legitimate interests, in this case, for the proper operation and functionality of Our Site.
If you contact us as described above, you will be required to consent to our use of your personal data to contact you. In this case, our lawful basis for using your personal data will be Article 6(1)(a) of the GDPR, which allows us to use your personal data with your consent for a particular purpose or purposes.
How Do We Use Personal Data?
Where we collect any personal data, it will be processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with our obligations and safeguard your rights under the Data Protection Legislation at all times. For more details on security, see section 9 (‘How and Where Do You Store Data?’), below.
Subject to the information provided above, we do not generally collect personal data directly from you, but if you contact us using our Contact/Enquiry Form, we obtain your personal details from your Contact/Enquiry Form, we may use them to respond to you. The other technical data referred to above is necessary for the technical operation of Our Site.
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
Where we need to perform the contract that we are about to enter into or have entered into with you.
Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
Where we need to comply with a legal obligation.
For details of whom we may share data collected via our website, please refer to section 13 (‘Who We Share Your Data With’).
How and Where Do You Store Personal Data?
We will only store your personal data in the UK. This means that it will be fully protected under the Data Protection Legislation.
However, some of the third-party digital tools utilised on our website, specifically Google Analytics, may store, process, and transfer personal data (such as cookie identifiers and IP addresses) to servers located outside of the UK, including the United States.
How Can You Access Your Personal Data?
If you want to know what personal data we have about you, you can ask Us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a Data Subject Access Request (DSAR).
All subject access requests should be made in writing and sent to the email or postal addresses shown in Section 17 (‘Contacting Us’) or made by telephone.
There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests), a fee may be charged to cover our administrative costs in responding.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We will respond to your subject access request within one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.
Contact/Enquiry Form
When you complete the contact/enquiry form on this website, we collect your name/business name, email address, telephone number, area of law you are enquiring about, and the content of your message. We collect this information to respond to your enquiry. Our lawful basis for processing this data is our legitimate interest in responding to business enquiries.
Website Analytics
We use Google Analytics to collect anonymised data about how visitors use this website, including page views, time on site, and traffic sources. This data does not identify you personally. Our lawful basis is legitimate interest in understanding and improving our website’s performance. Please see our Cookie Policy for more information.
Google Analytics 4 (GA4) defaults to a data retention period of 2 months or 14 months for user-level data, while some Google advertising cookies, which Our Site also uses, will last for up to 24 months.
Who We Share Your Data With
We do not sell your personal data to third parties. We may share your data with the following categories of third-party service providers who assist us in operating our website and delivering our services:
Hosting and security providers for website infrastructure.
Google Analytics for website performance analysis.
Google DoubleClick, for advertising purposes.
Professional advisers, including compliance, legal and accountancy professionals, where required.
All third-party providers are required to handle your data in accordance with applicable data protection law. Where data is transferred outside the UK or European Economic Area, we ensure that appropriate safeguards are in place.
Our Retention of Your Data
We retain enquiry data for as long as necessary to respond to and manage your enquiry, and for a reasonable period thereafter in case of follow-up.
Cookie data collected for analytics, performance tracking, and targeted advertising purposes is retained for varying durations depending on the specific cookie’s lifecycle. Please consult our Cookie Policy.
Data Protection Complaints Procedure
If you wish to raise a complaint about how we have handled your personal data, please contact us in the first instance at clientcare@saracenssolicitors.co.uk with the subject line “Data Protection Complaint”. Click here https://saracenssolicitors.co.uk/about-us/complaints-handling-procedure/ to review our GDPR and Data Breach Complaints Procedure.
Changes to this Policy
We review this Website Privacy Policy regularly and will update it where necessary to reflect changes in legislation, regulatory guidance, or how we process personal data. The last reviewed date at the top of this page indicates when the policy was last updated.
Contacting Us
To contact us about anything to do with your personal data and data protection, including to make a subject access request, you should email data@saracenssolicitors.co.uk or write to our Data Protection Officer at Saracens Solicitors, Thanet House, 231-232 Strand, London WC2R 1DA.
